Frequently Asked Questions
Everything you need to know about our handcrafted fashion pieces.
How long does it take to process my order?
As each item is meticulously handcrafted, please allow 3 to 5 business days for production before your order is dispatched for shipping.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
We accept returns on unworn items in their original packaging within 14 days of delivery. Please note that custom-made or personalized pieces are final sale.
How should I care for my handmade accessories?
To maintain the quality of your Ame_handmadesg pieces, avoid contact with water, perfumes, and lotions. Store them in a cool, dry place when not in use.
Can I request a custom design?
We love creating unique pieces! Please contact us via our contact form or Instagram DM with your ideas, and we will let you know if a custom commission is possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local Singapore payment methods like PayNow.